Customer Support

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Customer Support

Get in touch with us! We’ve established many ways for you to communicate with us.

Need help? Have a question? We’re here to listen to your needs and lend a hand. Visit our FAQ page for immediate assistance.


Our customer service team is available Monday - Friday

• Toll-free: 855.735.6536
• Email: customercare@vitarock.com
• Direct customer chat, find the green icon on the bottom right of the website page.
• Social: Facebook, TwitterInstagram

If you need to contact us after hours, feel free to drop us a line via email or through our direct customer chat and we’ll get back to you within 1 business day. You are also able to explore our list of frequently asked questions as you might find your answer there.