Due to a high volume of orders, there may be delays in processing your order. We are working with our warehouse to prepare orders as quickly as possible. We appreciate your patience!

Customer Support

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Customer Support

Get in touch with us! We’ve established many ways for you to communicate with us.

Need help? Have a question? We’re here to listen to your needs and lend a hand. Visit our FAQ page for immediate assistance.


Our customer service team is available Monday - Friday

• Toll-free: 855.735.6536
• Email: customercare@vitarock.com
• Direct customer chat, find the green icon on the bottom right of the website page.
• Social: Facebook, TwitterInstagram

If you need to contact us after hours, feel free to drop us a line via email or through our direct customer chat and we’ll get back to you within 1 business day. You are also able to explore our list of frequently asked questions as you might find your answer there.